Effective Date: July 20, 2009
Targeted Advertising and Consumer Choice
Many consumers value and seek out targeted advertising and look forward to receiving offers of interest at their homes or via email. Epsilon provides marketers the tools to bring relevant and targeted offers to consumers. As a consumer, you have choices that govern how Epsilon will handle your personal information. You may opt-out of our direct marketing, email and Shopper’s Voice products.
You can choose not to receive most targeted advertising by following the links below. However, please consider your choices carefully. Opting-out of Epsilon services will stop the delivery of some targeted advertising, but will not eliminate all targeted offers. Only you can decide what works best for you.
- Opting-out of direct mail
- Stop mail being sent to a deceased individual
- Managing your membership with Shopper’s Voice
- Opting-out of email
Direct Mail
The most effective way to receive less advertising mail at home is to use the Direct Marketing Association’s (DMA’s) Mail Preference Service. Responsible marketing companies respect your choice to not receive direct mail advertising. As a DMA member, Epsilon subscribes to and suppresses any name and address on the DMA's Mail Preference Service file from its direct mail marketing lists.
If you would like to opt out of direct mail advertising please visit www.dmachoice.org.
For Canadian Consumers: Epsilon also complies with the Canadian Marketing Association's Do Not Contact Service. To learn more about the CMA's Do Not Contact Service and how to have your name removed from other mailing lists, please click here
Contacting Epsilon to Opt-Out
You also may contact Epsilon directly to be suppressed from Epsilon Services.
- Opting Out of Epsilon’s Abacus Cooperative
Members of the Abacus Coop (mostly catalog and retail companies) contribute information about their customers in exchange for information about other customers that may be interested in their products.. This database does not contain email addresses.
You may opt-out of the Abacus Coop in the following ways:
Email: By sending an email to abacusoptout@epsilon.com and including the following information:
- full name (including middle initial)
- current address
- previous address if you have been at your current address fewer than six months
Phone: By phoning 1-888-780-3869 and leaving the above information.
Please note that by opting out of the Abacus Cooperative database, you may stop receiving catalogs that you enjoy receiving.
- Opting-Out of Epsilon’s Compiled File Database
You may opt-out of Epsilon’s compiled file database, by sending an email to
dataoptout1@epsilon.com and including the following information:
- full name (including middle initial)
- current address
- previous address if you have been at your current address fewer than six months
Phone: By phoning 1-888-780-3870 and leaving the above information.
Stop Mail Being Sent to a Deceased Individual
If you wish to stop mail from being sent to a deceased individual, you will need to register with the Direct Marketing Association’s “Deceased Do Not Contact List.” Please
click here for more information.
Managing Your Membership with Shopper’s Voice
Epsilon’s Shopper’s Voice Program provides you with the opportunity to decide which programs you would like to participate in, so that you have a choice as to whether you receive email or postal mail offers. For information on how to manage your membership, please
click here
Opting-Out of Email
Communications from Epsilon
For Epsilon communications, business contacts may opt out at any time by using the unsubscribe mechanism within the e-mail, which allows contacts to manage their subscription preferences regarding Epsilon’s newsletters, e-mail alerts and special offers. This mechanism does not allow a user to opt out of receiving transactional e-mail, such as registration confirmation, product updates and responses to direct requests.
Epsilon’s Anti-Spam Policy and Opting Out of Email from Clients of Epsilon
Clients of Epsilon have agreed to not send unsolicited commercial email through our systems. Any client who violates this agreement is subject to privacy review, services termination and potential legal action.
If you believe you have received an unsolicited commercial email from Epsilon on behalf of any of our clients, please fill out the form below. (Please note that Epsilon will only be able to investigate the spam allegation if the full header of the email is provided). If you provide a copy of the original headers and if the message does prove to have originated from one of Epsilon’s Clients, Epsilon will ensure that your email address is unsubscribed from the Client.