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Portraits of Lily Yao (VP Marketing, American Marketing Association) and Edina Kalamperovic (SVP Growth & Client Strategy, Epsilon).
Webinar
The identity gap: Where marketing feels effective and where it breaks down
This webinar explores new research on how marketers perceive success and where that performance starts to break down as growth, complexity...
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Smiling woman next to text "Turn experience gaps into loyalty" and a stylized E logo.
Video
The real deal on loyalty and AI
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Guide titled "Decoding popular loyalty metrics" featuring a person with headphones and loyalty-related icons.
Guide
Decoding popular loyalty metrics
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Epsilon Pulse "2026 travel trends" report cover showing a woman in an airport looking at her phone with an airplane flying outside.
Research
2026 travel trends: Flights, accommodations and higher-income travelers
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A loop cycle graphic showing repetition
Blog Post
Here's why you're losing loyalty when you should be building it
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A man uses a self-checkout kiosk with a smartphone in a store.
Blog Post
10 types of loyalty programs (and how to choose the right one)
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A smiling woman holds her phone and passport, sitting in an airport waiting area.
Research
Are people traveling in 2026? It depends on their age and income
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Headshots of Lory Mishra, Principal, Product Marketing at Adobe, and Joran Lawrence, SVP, Product Management at Epsilon.
Webinar
Connecting paid and owned with Adobe and Epsilon
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