Acorn is now part of Epsilon®

Find out more

Ryan is now part of Epsilon®

Find out more

Consumer Knowledge Center

Welcome to Epsilon’s Consumer Knowledge Center, which provides consumers with valuable information about marketing practices.

We have created this resource to provide consumers with valuable information about general marketing practices: Epsilon’s marketing practices, consumer privacy and protecting consumer personal information. We strive to provide our consumers with transparency and choice.

Consumer Resources

Epsilon has provided several guides and tools to help bring transparency by providing you with more information about our industry and practices.

In our consumer guide to direct marketing, you can find information on direct marketing basics, how Epsilon uses the data we collect, how to opt-out of information sharing and other valuable information. The Marketing FAQs and Glossary of Marketing Terms are also provided to help provide more information and to supplement the Consumer Guide.

We also provide information on Fraud, Identity Theft and Phishing to help educate you on these activities and to provide you with the information you need to protect yourself from these practices.

In our Marketing Data Summary, you can request access to a summary of the information that Epsilon has in our databases about your household. We provide this service free of charge.

Consumer Choice

Consumers have the ability to opt-out of receiving direct marketing that Epsilon enables. In our Consumer Preference Center, you can find information on Epsilon’s privacy practices including information on how to opt-out of the various services we provide.

Other Useful information

The Federal Trade Commission (FTC) offers a variety of educational and reporting resources for consumers, including a Consumer Response Center, the Do Not Call Registry, Facts for Consumers, Report Violations Registry, Identity Theft Registry, and the Spam and Phishing Registry.

Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
Telephone: 1.202.326.2222
Toll-Free Helpline: 1.877.FTC.HELP (1.877.382.4357)
Online: www.ftc.gov

FTC Bureau of Consumer Protection
Online: http://business.ftc.gov/

The Direct Marketing Association (DMA) offers information and tools to assist consumers in opting-out of various forms of Direct Marketing.

Direct Marketing Association
1120 Avenue of the Americas
New York, NY 10036-6700
Telephone: 1.212.768.7277
Fax: 1.212.302.6714
Online: www.the-dma.org

DMA Mail Preference Service
Direct Marketing Association
1615 L Street
Washington, DC 20036
Telephone: 212.768.7277
Online: www.dmachoice.org

DMA Email Preference Service
Online: www.ims-dm.com/cgi/optoutemps.php

The U.S. and Canada maintain National Do Not Call registries. A consumer can register his or her personal telephone number(s) so that he or she does not receive telemarketing calls from for-profit companies. By law, marketers must refrain from contacting a consumer who has submitted their name to the “Do Not Call” list.

U.S.
Telephone: 1.888.382.1222
Online: www.donotcall.gov

Canada
Telephone: 1.866.580.DNCL (1.866.580.3625)
Online: www.lnnte-dncl.gc.ca/index-eng
The Better Business Bureau also offers consumer privacy guidance on their website at www.bbb.org/us.

The Network Advertising Initiative (NAI) provides a centralized location for consumers to opt-out of online targeted advertising at www.networkadvertising.org.

The Digital Advertising Alliance (DAA) provides another centralized location for consumers to opt-out of online targeted advertising at www.aboutads.info.

Which site would you like to visit?

News from our nest