Effective Date: October 1, 2009
Targeted Advertising and Consumer Choice
Many consumers value and seek out targeted advertising and look forward to receiving offers of interest at their homes or via email. Epsilon International provides marketers the tools to bring relevant and targeted offers to consumers. As a consumer, you have choices that govern how Epsilon will handle your personal information. You may opt-out of our direct marketing, email and Shopper’s Voice products.
You can choose not to receive most targeted advertising by following the links below. However, please consider your choices carefully. Opting-out of Epsilon International services will stop the delivery of some targeted advertising, but will not eliminate all targeted offers. Only you can decide what works best for you.
Direct Mail
The most effective way to receive less advertising mail at home is to use the Direct Marketing Association’s (DMA’s) Mailing Preference Service. Responsible marketing companies respect your choice to not receive direct mail advertising. As a DMA member, Epsilon International subscribes to and suppresses any name and address on the DMA's Mailing Preference Service file from its direct mail marketing lists.
The simplest way to register is online at
www.mpsonline.org.uk/mpsr/ or call 0845 7034 599 to request an application form.
Contacting Epsilon International
You also may contact Epsilon International directly to be suppressed from Epsilon International’s Abacus Cooperative Services.
Members of the Abacus Cooperative (catalogue companies) contribute information about their customers in exchange for information about other customers that may be interested in their products. This database does not contain email addresses.
You may opt-out of this service in the following ways:
Email:
By sending an email to
opt-out@abacusdirect.com and including the following information:
• full name (including middle initial)
• current address
• previous address if you have been at your current address fewer than six months
Phone:
By phoning 0208 943 8049 and providing the above information.
Please note that by opting out of the Abacus Cooperative database, you may stop receiving catalogues that you enjoy receiving.
Stop Mail Being Sent to a Deceased Individual
We understand that receiving direct mail addressed to a person who has died is very distressing. There are a number of ways that you can stop this mail.
The Bereavement Register is a free service specifically designed to remove the names and addresses of people who have died from databases and mailing files. You can find out about the service and register details online at
www.the-bereavement-register.com.
You can also register their details onto the Direct Marketing Association’s Mailing Preference Service (MPS). This will reduce unsolicited personally addressed mailings received under their name. For more information and to register please visit
www.mpsonline.org.uk.
If there are companies that the person had dealings with we would recommend you contact them direct and inform them of the change of circumstance.
Opting-out of Epsilon International’s Permission-Based Email Products
Communications from Epsilon International
For Epsilon communications, business contacts may opt out at any time by using the unsubscribe mechanism within the e-mail, which allows contacts to manage their subscription preferences regarding Epsilon’s newsletters, e-mail alerts and special offers. This mechanism does not allow a user to opt out of receiving transactional e-mail, such as registration confirmation, product updates and responses to direct requests.
Epsilon International’s Anti-Spam Policy and Opting-Out of Email from Clients of Epsilon International
Clients of Epsilon International have agreed to not send unsolicited commercial email through our systems. Any client who violates this agreement is subject to privacy review, services termination and potential legal action.
If you believe you have received an unsolicited commercial email from Epsilon International on behalf of any of our clients, please fill out the form below. (Please note that Epsilon International will only be able to investigate the spam allegation if the full header of the email is provided). If you provide a copy of the original headers and if the message does prove to have originated from one of Epsilon International’s Clients, Epsilon will ensure that your email address is unsubscribed from the Client.