Epsilon International's Full Privacy Policy

Updated October 1, 2009

This privacy statement applies solely to information collected by Epsilon International on www.Epsilon.com/International and is designed to ensure that visitors to this website understand how and why Epsilon International collects and uses information provided by users of this site.

Information Collection and Use

Use by Epsilon International

This website allows you to request information from Epsilon International. We receive and store the information you enter on our web site, through registration and other forms, or give us in any other way. This may include your name, the company you work for, postal address, email address, telephone number, marketing preferences, and other information.

To fulfill a particular request, the information you provide may be shared within the Epsilon International family of businesses. We may use it to make this site easier for you to use and to inform you of services and product updates, new products and other related information from Epsilon International.

Epsilon International does not sell, rent, loan, trade or lease any personal information without prior consent.

We reserve the right to disclose your personally identifiable information as required by law and to our affiliate companies who may be able to address or respond to your inquiries. All Epsilon International affiliates are committed to protecting your privacy and will uphold the commitments made in this Policy. Epsilon International may also share the information with an affiliate company or another company in relation to a sale or consolidation of Epsilon International’s assets, provided, however, that such companies agree to honour all of the privacy commitments set forth in this Policy.

What Choices Do I Have?

Epsilon International maintains an email marketing newsletter list Epsilon International Insight to communicate with our clients and prospects. Individuals must affirmatively ask to join our mailing list by opting-in on the Epsilon International Web site. We do not sell, rent, loan, trade or lease the addresses on our list to anyone. All email messages sent to this list include an opportunity to unsubscribe or opt-out of receiving future Epsilon Insight newsletters.

Epsilon International maintains a postal mailing list to communicate with our clients and prospects. We do not sell, rent, loan, trade or lease our list to anyone. You can request to be removed from our mailing list by contacting us via email or by phoning any of the contact numbers provided on our Contact Us page.


Epsilon International uses technologies to help us understand which parts of our websites are visited most often and understand traffic patterns on pages. We use cookies to tailor web content to match your browser capability. These cookies are not stored and are not linked to any personally identifiable information. You can set your Internet browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you reject the cookie, you may still use this site, but you may be limited in the functionality of some areas.

In addition, we use IP addresses to analyse trends, administer the site, track users’ activities and gather broad demographic information for aggregate use in improving the site. IP addresses are not linked to personally identifiable information.

Can I Access & Correct My Personal Information?

To request corrections or access to the information we have about you or, please send a request via email. Epsilon International will respond within 14 days.

How Is Information About Me Kept Secure?

We protect information we collect about you by maintaining physical, electronic and procedural safeguards. All information is secure and may be accessed only by key staff members of Epsilon International. We take reasonable precautions to protect your information both online and offline. Periodically, our employees are notified about the importance we place on privacy and security, and what they can do to ensure our clients' information is protected. The servers on which we store data are kept in a secure environment.

Other Important Information

United States Safe Harbor

Epsilon International abides by the principles of the Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of data from the European Union. The following Epsilon International entities, Epsilon Data Management, LLC and Alliance Data FHC, Inc., trading as Epsilon International are safe harbor certified and participate in the EU Safe Harbor Privacy Framework as set forth by the United States Department of Commerce. As part of our participation in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the United States Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us.

If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by:

Internet - http://www.truste.org/consumers/watchdog_complaint.php

Mail - WatchDog Complaints, TRUSTe, 55 2nd Street, 2nd Floor, San Francisco,
CA, USA 94105; or

Fax - 415-618-3420.

If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information:

  • The name of company

  • The alleged privacy violation

  • Your contact information

  • And whether you would like the particulars of your complaint shared with the company.

For information about TRUSTe or the operation of TRUSTe's dispute resolution process, see http://www.truste.org/consumers/watchdog_complaint.php or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English.

How Will I Know About Changes to This Policy?

Epsilon International may revise this Policy from time to time. If we decide to change our privacy policy, we will post those changes to this Privacy Policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this policy, we will notify you here, or by means of a notice on our home page. You should bookmark and periodically review this page to ensure that you are familiar with the most current version of this Policy. You can determine when this Policy was last revised by checking the "Last Revised" legend at the top of the Policy.


To ask questions about Epsilon International’s privacy policy, e-mail privacy@epsilon.com