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Epsilon Expands and Adds Key Technology Advancements to Direct Marketing Production Facility

St. Louis facility gains extensive upgrades to support growing customer demand for quality direct marketing communications

St. Louis, MO, April 22, 2004 - Epsilon, a leading relationship marketing company, today announced that it has made significant enhancements to its St. Louis-based direct marketing production facility. The facility upgrade is in direct response to growing demands of clients nationwide to efficiently produce quality direct marketing communications. As a result of the production upgrade, the St. Louis facility now has a full complement of advanced integrated production capabilities to further enable Epsilon to produce and mail precise marketing messages for its clients on time and on budget.

"Expanding the production facility is a strategic investment in Epsilon’s ability to serve the growing needs of clients with high-quality and high-performance direct mail production demands," said Mike Iaccarino, Epsilon’s President and Chief Executive Officer. "It’s part of our ongoing commitment to enhance Epsilon’s abilities to build stronger partnerships with our valued clients."

Epsilon’s 120,000-square-foot St. Louis facility now houses state-of-the-art continuous and cut-sheet laser printers with duplex and MICR capabilities, and a full complement of high-speed, intelligent inserters with camera stations to support complex match mailings and a staff dedicated to hand fulfillment of high-impact, dimensional packages. The newly upgraded facility currently employs approximately 200 employees, who can produce up to three million direct mail kits per day.

Furthermore, the facility now houses many key logistical improvements. These include an on-site United States Postal Service office, climate-controlled warehousing for more than 3,200 skids, as well as unparalleled security protocols designed to protect and deliver best-in-class data processing, laser personalization, lettershop and fulfillment services.

Today, clients and invited guests will be welcomed to an open house, where they will tour the facility and have the opportunity to meet Epsilon's senior management.

About Epsilon
Epsilon, a Relizon company, is a leading relationship marketing company that helps clients create measurable business results through integrated marketing services. Epsilon is committed to maximizing the value, growth and loyalty of clients' customer and prospect portfolio through core services including data analysis, multi-channel direct communications and database marketing. Epsilon services enable clients to build enduring customer relationships by identifying marketing opportunities and creating actionable customer insight. Founded in 1969, Epsilon maintains offices in Boston, Dallas, St. Louis and Washington, D.C. Relizon acquired Epsilon in 2001.

About Relizon
Relizon helps customers achieve measurable results through business process improvements in document management, billing, and relationship marketing. Through serving more than 12,000 customers across a wide variety of industries for nearly 20 years, Relizon has created an unbeatable portfolio of "best practices" in each of its solution areas. Customers who source key processes from Relizon are better able to meet business objectives, whether it's improved cash flow, revenue growth, or bottom-line savings. Applying a unique combination of deep process knowledge, operational expertise, and attention to detail, Relizon solves business communications problems and delivers measurable results, year after year.

Relizon is headquartered in Dayton, Ohio. Visit us at www.relizon.com.


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Contact: Kam Hashim, 617-619-9803
khashim@bcww.com

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