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About Epsilon

Epsilon is the industry's leading marketing services firm, with a broad array of data-driven, multichannel marketing solutions that leverage consumer insight to help brands deepen their relationships with customers. Services include strategic consulting, acquisition and customer database technologies, loyalty management, proprietary data, predictive modeling and a full range of direct and digital agency services, including creative, interactive web design, email deployment, search engine optimization and direct mail production. In addition, Epsilon is the world's largest permission-based email marketer. Epsilon is an Alliance Data company. For more information, visit www.epsilon.com or call 1.800.309.0505.

Press Releases 2009

12/29/2009 - Epsilon cited as an Email Service Provider Leader in the Independent Report, The Forrester Wave: Email Marketing Service Providers, Q4 2009

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12/10/2009 - Epsilon Q3 2009 North America Email Trend Results: Open and Click Rates Increase from Previous Year

Epsilon Deliverability Higher than Industry Average

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12/09/2009 - Epsilon Partners with Bentley University

First-of-its-Kind Partnership Provides Technology, Resources and Corporate Experience for Undergraduate and Graduate Students

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12/03/2009 - Keybank Renews Long-Standing Relationship with Marketing Services Leader Epsilon

Purple@Epsilon Continues as Agency-of-Record; Over 15 Years of Marketing Support for KeyBank

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12/01/2009 - Epsilon Targeting Launches iInfluencerTM Program in Canada

Targeted Word of Mouth Pilot Program Increases Sales for AirWick

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12/01/2009 - Epsilon Targeting lance le programme iInfluencerTM au Canada

Hausse du volume des ventes AirWick avec le programme ciblé de Bouche à oreille

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11/12/2009 - Epsilon VP Robert Reger Appointed to DMA Ethics Committee

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11/04/2009 - Epsilon Partners with Alterian for Social Media Monitoring and Analysis

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10/27/2009 - Epsilon Wins DMA Analytic Challenge

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10/19/2009 - Epsilon Celebrates 40 Years of Marketing Excellence

Marketing Services Leader Continues to Innovate; Supports Multichannel Marketing Efforts for the Largest Global Brands

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10/19/2009 - Epsilon Targeting’s Abacus FastPathTM Hits 100 Brand Mark

Multichannel Marketers Maximize ROI; Effective and Efficient Mailing with High Response Rates

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10/13/2009 - Epsilon Targeting Partners with AccuData to Provide Premier Data to Small- and Medium-Sized Businesses

Data on 250 Million Customers and 170 Million Unique Households

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10/10/2009 - Epsilon Partners with Air2web to Provide Mobile Marketing Services Globally

Fully Integrated Multichannel Marketing Services Include Strategy and Consulting Across All Consumer Touchpoints

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10/06/2009 - Epsilon Q2 2009 U.S. Email Trend Results: Open Rates and Average Volume Per Client Increase

Industry Performance Remains Strong

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09/15/2009 - Epsilon Targeting’s Annual Multichannel Trend Report Uncovers Marketing Opportunities

Online Sales Grow Steadily; Multichannel Buyers More Active and Higher Spend per Household

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09/10/2009 - Reed Business Information Renews Relationship with Leading Marketing Services Firm Epsilon

Epsilon to Continue Providing Permission-Based Email Marketing Services to Drive Customer Retention, Engagement

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09/09/2009 - Epsilon Study Reveals Captive Audience in Millennials

18-25 Year Olds More Receptive to Permission-Based Email Offers

More Likely to Use IM, SMS and Social Networks

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07/29/2009 - ‘Tis the Season for Multichannel Marketing Holiday Planning; Epsilon Releases Holiday Trend Report

Early Season Purchases Larger than Late Season

Heaviest Volume and Peak Revenue on Tuesday and Friday

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07/09/2009 - Epsilon Targeting Survey Identifies Brand Switching Trend: Less Risk Means More Switch

59% of Americans Forsake Pre-Recession Favorite Food and Household Brands, But Only 12% Switch to Store Brands for Child Care Products

Consumer Insights Hold Key to Brands’ Win-Back Strategies

86.5% of Consumers Identify the Grocery Store as Primary Focus of Their Coupon Efforts

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07/08/2009 - Epsilon Q1 2009 U.S. Email Trend Results: Performance Remains Stable

Open Rates Up 11.2% from Same Time Last Year

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07/01/2009 - Alliance Data’s Epsilon Signs Expansion Agreement with Astra Zeneca

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06/23/2009 - Purple@Epsilon Wins Four Prestigious NEDMA Awards

Honored for Outdoor, Fundraising Integrated Media and Direct Mail Result-Producing Campaigns

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06/09/2009 - Alex Kooluris Joins Purple@Epsilon As Vice President, General Manager

Experienced Pharma Marketer to Help Build Epsilon’s Healthcare Services Practice

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06/04/2009 - Epsilon Study Reveals Global Consumer Email Trends; Timeliness, Segmentation Drive Response and Conversion

Both PDA/Smartphone and Instant Messaging Use Highest in Asia Pacific

59% APAC Consumers Report Making Offline Purchases as a Result of Emails, 53% in North America and 37% in EMEA

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05/22/2009 - National Geographic Renews its Long-Standing Relationship with Marketing Services Leader Epsilon

Epsilon to Continue Hosting and Managing the Society’s Enterprise-Wide Marketing Database

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05/18/2009 - Ad Age Ranks Epsilon #1 Direct Marketing Agency

Agency Report 2009 Ranks Epsilon Fourth Largest US Agency Across All Disciplines

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05/06/2009 - New Email Clients in Q1 2009

Record First Quarter for U.S. and International Business Wins and Permission-Based Emails Deployed

Ad Age Again Ranks Epsilon #1 Direct Marketing Agency

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05/05/2009 - Epsilon Launches Epsilon Targeting

Marketing Industry’s Most Advanced Provider of Consumer Information for Targeted Solutions

Assets of Epsilon Data Services, Abacus and ICOM Information & Communications Set New Industry Standard for In-Depth View of Consumer

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04/28/2009 - Epsilon Expands Healthcare Services Practice with Talented New Hires

VPs Dominique Hurley and Robert Blumenstock Added to Successful Team to Support Top Pharma Brands

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04/07/2009 - Epsilon Q4 2008 U.S. Email Trend Results: Key Performance Metrics on the Rise Despite Recession

Open Rates Increase for the Third Consecutive Quarter

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03/25/2009 - Andrew Bast Joins Purple@Epsilon As Senior Vice President, General Manager

Saatchi Healthcare Veteran to Join Epsilon to Expand Pharma Capabilities

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03/05/2009 - Epsilon Research Shows Email Campaigns Positively Influence Consumer Packaged Goods Purchases, Perceptions

62% of survey respondents say email has a direct impact on offline CPG activities such as purchasing decisions. Customer loyalty just an email click away for CPG companies.

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03/03/2009 - Epsilon Study Shows ‘Healthy’ Response to Email From Pharmaceutical Companies

42% of National Survey Respondents Say Receipt of Email Positively Influences Offline Activities Such as Taking Meds Properly and Filling Prescriptions

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02/23/2009 - Inbox to In-Store: Epsilon Study Shows Email Campaigns Drive Store Choice, Favorably Influence Offline Retail Shopping Behavior

56% of Shoppers More Likely to Buy from Retailer Who Sends Them Email

48% Feel More Loyal After Receipt of Store Email

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02/19/2009 - Epsilon Research: 54% of Consumers Have a More Favorable Opinion of Financial Services Companies That Send Them Emails

44% Said Email from Financial Services Providers Makes Them Feel More Loyal To the Sender’s Brand

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02/17/2009 - Epsilon Research Shows Strong Link Between Email Receipt and Choice of Travel Company

63% of Travel Email Recipients More Likely to Patronize Email Sender

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02/12/2009 - Epsilon Survey Shows the Benefits of Permission-based Email Marketing Transcend the E-Commerce World

57% of Consumers Feel More Positive About Companies Who Send Them Emails

40% of Consumers Say Email Increases the Likelihood of Future Purchases

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02/12/2009 - Alliance Data’s Epsilon Signs Multi-Year Agreement with America’s Gardening Resource

Epsilon and its Abacus Division to Provide Direct Marketing Prospecting, Retention, Database Management and Analytics Services for Multi-channel Gardening Retailer

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02/11/2009 - Cost-Conscious but Self-Conscious

ICOM Survey Shows Despite Recession More than 1 in 5 Americans Uncomfortable Using Coupons at the Grocery

Survey Results Reveal that for Many Others, Economic Necessity Trumps Any Stigma Attached to Coupon Use

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02/05/2009 - Study: How Housing Trends Impact Retail Sales

Epsilon Analysis of Spending by New Movers Finds Relocation an Essential Economic Stimulus

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01/29/2009 - Epsilon Survey: Nearly 40% of Chief Marketing Officers at Leading U.S. Brands Unsatisfied with Quality of New-Hire Talent Pool

Ad Agencies Rarely Exceed CMO Expectations on Price and Return On Investment

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01/27/2009 - Bryan Kennedy Becomes President and Chief Executive Officer of Epsilon, Leading Marketing Services Firm

Industry Veteran Promoted to Head Marketing Leader

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01/20/2009 - Epsilon Q3 2008 U.S. Email Trend Results: Email Performance Remains Stable; Click Rates Rise

Average Volume per Client up Due to Holiday Season Campaigns

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01/08/2009 - The Long and Short of It: Perfecting the Art of Email Subject Line

Study of Over 1 Billion Emails Confirms that Shorter Subject Lines Perform Better; Word Order and Content are Key in Driving Response

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01/06/2009 - Andrew Frawley Joins Leading Marketing Services Firm Epsilon as President, Digital Services

Industry Veteran Joins Digital Communications Leader

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