
“Beyond Free Money” – Alex Knapman of Halfords
In this Marketing Un:Learned conversation, retail media specialist Alex Knapman of Halfords explores what happens when “free money” ad revenue collides with the realities of customer experience, brand identity and measurement.
Drawing on hands‑on work with grocers, discounters and Halfords, Alex shows how retail media forces marketers to unlearn old distinctions between online and in‑store, between segments and audiences, and between short‑term monetisation and long‑term brand health.








