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The New Consumer

Download the report

In August 2020, we conducted a survey of 1,000 UK consumers, in partnership with Retail Week, to find out what is driving shopper behavior and encouraging brand loyalty. The research found consumers are very driven by things like price, discounts, free delivery and returns, and online experience right now.  

Based on this research, together we created a blueprint for recession-proof retail. Download it now for our detailed findings, along with advice from experts such as Pour Moi chief executiveMichael Thomson, former Boden marketing director, David Lockwood and Aequip co-founder and investor and former Figleaves CEO, Miriam Lahage.