Agility loyalty

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agility loyalty
Create a compelling customer experience that inspires brand loyalty.
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Dunkin’ Donuts achieved 2MM+ enrolled customers in 10 months.

Easy and engaging mobile app

Agility Loyalty® offers a pre-configured mobile app that deploys quickly and easily and includes the out-of-the-box functionality that your customers demand, such as finding the nearest location, real-time points and rewards, product and redemption catalog browsing and location-based offers. 

Points and promotions simplified

Agility Loyalty makes it easy to implement a points program that manages earnings and redemptions, automates cross-channel promotions, and even offers a few surprises for your customers, such as the ability to gift points to others.

Personalized interactions at scale

Personalization breeds customer loyalty, and Agility Loyalty gives you the ability to craft interactions tailored to specific customer needs. Reward customers instantly by considering purchase history, online behavior and social interactions, using the business rules and outcomes you define.

Consumer insights

Leverage Epsilon’s rich insights into hundreds of millions of consumers, including what they buy online and offline, videos they watch, places they go, websites they visit, devices they use, life events, household information, and much more.

Brand awareness and customer acquisition

Let us help you develop and optimize your digital advertising to build brand awareness, stay top-of-mind and acquire new qualified customers. We can pinpoint where and when consumers are most likely to engage with your brand, and then target those individuals with personalized content that drives results.

Cross-channel communications

Target your customers with personalized messages across email, SMS and mobile push, and launch customer lifecycle and promotional campaigns. You can respond to real-time behavior with triggered messages and offers, and wow customers with engaging live content.

Expertise and best practices

You’ll also have access to Epsilon strategy, analytic and creative consultants deeply versed in loyalty and customer experience best practices, marketing trends, competitive realities and overall market forces.

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