We'd love to hear from you!

If you have any questions about our services, need some help, or just want to chat, we're here for you. Simply fill out the form below, and one of our team members will reach out to you soon.

If you have questions regarding U.S. consumer data privacy, click here.

Contact Epsilon
P.O. Box 1478
Broomfield, CO 80038
Attn: Privacy
(866) 267-3861
privacy@epsilon.com

Privacy Policy

Your Privacy Choices

Thank you!

Select Country

I agree to receiving marketing communications from Epsilon and its affiliates, and agree to the processing of my personal data in accordance with and as described in the Privacy Policy. You may withdraw your consent at any time. For more details see our Privacy Policy or update your Preferences.

Epsilon Logo
  • Products & Services

    • All Products
    • Epsilon AccelerateEnterprise-grade solutions for growing brands
    • Epsilon DigitalConnect with in-market customers on any device
    • Epsilon Retail MediaOn-site and off-site solutions for retailers and brands
    • Epsilon ServicesThe experts for strategy, analytics, creative and digital experience services
    • Epsilon PeopleCloud

      • OverviewThe marketing platform for personalizing consumer journeys
      • CustomerUnify your customer data and activate it across platforms
      • Clean RoomDiscover and reach everyone who matters to your brand
      • LoyaltyCreate powerful human experiences that matter
      • MessagingMessage across channels at the right moment
    • Identity: COREidVerified identity that clients can safely plug into
    • DataActionable insights into 250M U.S. consumers
    • PublishersMonetize your properties quickly with direct demand
  • Industries

    • All Industries
    • Retail
    • Consumer Packaged Goods
    • Restaurants
    • Travel
    • Tourism
    • Health
    • Financial Services & Insurance
    • Auto
    • Nonprofits
    • Telecom, Media & Entertainment
  • Case Studies
  • Insights

    • All Insights
    • Resources
    • Blog
    • In the News
    • Trends

      • Third-Party Cookies
      • IDFA
  • Careers
  • Pressroom
    • About Us

    • About Us
    • Diversity, Equity, & Inclusion
    • Corporate Social Responsibility
    • Industry Recognition
    • Our Culture
    • Our Leadership
    • Our Partners
    • Our Locations
    • Epic Blog
  • AdChoicesAdChoices Logo
  • Products & Services

    • Epsilon Accelerate
    • Epsilon Digital
    • Epsilon Retail Media
    • Epsilon PeopleCloud
      • Customer
      • Clean Room
      • Loyalty
      • Messaging
    • Identity: COREid
    • Data
    • Publishers
    • Epsilon Services
  • Industries

    • Retail
    • Consumer Packaged Goods
    • Restaurants
    • Travel
    • Tourism
    • Health
    • Financial Services & Insurance
    • Auto
    • Nonprofits
    • Telecom, Media & Entertainment
  • Insights

    • All Insights
    • Resources
    • Blog
    • In the News
    • Trends
      • Third-Party Cookies
      • IDFA
      • Customer Interaction Management
      • CPG Insights
      • Secure Data Management
      • Retail Ad Intelligence
      • Adtech and Martech
    • Case Studies
    • Pressroom
  • About Us

    • Careers
    • About us
    • Diversity, Equity & Inclusion
    • Corporate Social Responsibility
    • Our Culture
    • Our Partners
    • Our Locations
    • Epic Blog
Consumer Info 
Privacy Policy 
Terms & Conditions 
AdChoices AdChoices
Your Privacy Choices Your Privacy Choices
Privacy Settings 
©2025 Epsilon Data Management, LLC. All rights reserved. All names and logos are trademarks or registered trademarks of their respective owners.
Bounce back stories: Sarah Ferraro, Account Director, HealthcareEstimated reading time: 3 minutes

Epic Blog

Bounce back stories: Sarah Ferraro, Account Director, Healthcare

By: Katie Walsh | August 16, 2022

At Epsilon, we have a higher-than-average number of bounce backs (people who leave a company, and then come back). We know it’s because we have a great culture and a leadership team that appreciates career paths are not always linear. In Bounce back stories, we explore the amazing people that have found their way back to Epsilon. This is Sarah Ferraro’s story.

Sarah’s first “tour” at Epsilon was from 2013-2016. After three years with the company, Sarah took a leap of faith to join the downtown Chicago ad agency world. Sarah worked on a large insurance account and enjoyed her time in agency client services. But when the pandemic started, she wanted to work in an industry that was meaningful to her. She pivoted to a small healthcare/life sciences agency, but 14 months later, found herself back at Epsilon as an Account Director for Healthcare on the Tech side of the business.

Why did you decide to “bounce back" to Epsilon?

“For me, it was the people, values, culture and Epsilon's product offerings. In an everchanging world, it’s important to me to be a part of a team that has a unified goal of doing great work, building lasting relationships and having fun along the way. Epsilon’s products are the best in the industry, which helps make my role in client services exciting and gratifying.”

What has it been like coming back to Epsilon?

“It has been nothing short of fantastic! I felt an immediate connection with everyone I've met and have had such a positive experience. From my first interview to where I am now in my current role, I'm proud to be back as a part of the Epsilon team!”

What matters most when it comes to an employer?

“Now more than ever, people need to be understood and treated with empathy and respect. And of course, they need to be happy. Simple acts of kindness go a long way.”

Inquiring minds (candidates!) want to know: what makes Epsilon different?

“The people, the culture and Epsilon's values are very special. But it doesn't end there. Epsilon's product offerings are data-driven, which make marketing efforts impactful, measurable and meaningful. Our tagline of ‘We enable marketing that’s built on proof, not promises’ says it all.”

What do a lot of companies get wrong?

“I think employees need to feel supported, need to have a work/life balance, and need to be fulfilled, challenged and rewarded in the workplace. Epsilon does a really great job of providing and balancing all of those qualities.”

What would you say to any candidates considering Epsilon?

“Come be a part of the Epsilon team! Build your network and reach out to Epsilon employees. It’s important to get different perspectives and learn as much as you can before and during your interview process. I can attest that Epsilon is truly a great place to work!”

Happy to welcome Sarah back, who makes Epsilon even more EPIC! Whether you’re a bounce back or new to Epsilon, check out our open positions. We’d love to have you.

Careers
Insights

Related Posts

Blog
DevelopU Week 2024
Learn more
Blog
Nurturing tomorrow's leaders: Epsilon's campus recruiting journey
Learn more
Blog
Impactful Individuals at Epsilon: Magnitude Annual Winners
Learn more
Explore more insights