Bring on the bounce backs: Why more people come back to Epsilon

You don’t need to hang around the virtual water cooler to know that the struggle of the “Great Resignation” and the fierce competition for talent is very real. In business, there will always be joiners and leavers. But there’s another rare group of people that are both. Employees who leave… and then come back. These employees are known as “bounce backs.”

At Epsilon, we have a long tradition of hiring bounce backs which holds true, even in today’s competitive job market. LinkedIn data showed that bounce backs rose to 4.5% of all new hires among companies in 2021. Last year, 6.6% of all our new hires were bounce backs, which was 130 employees. It doesn’t surprise me—we have a great culture and a leadership team that supports our employees growing their careers, even if that means exploring options outside of Epsilon.

Recently, I was delighted to learn that one recent employee bounced back so quickly she filled her own open headcount. According to our recruiting team, leaving made that employee realize how much Epsilon values its employees and provides a work life balance.

Another bounce back story involves an employee that realized a position she accepted at a new company was not quite as advertised. It happens a lot.

The word “beloved” stands out to me. Across the company, this feels like a family, and I love that about us. We pride ourselves on culture, career opportunity and inclusion.

Our “welcome back” culture starts at the top

The ethos of welcoming people back into any company really must start with the leadership team. At Epsilon, we know that people leave a company for many different reasons. Family situations change, career priorities evolve, people relocate or simply believe they will find more happiness elsewhere. This re-evaluation happened a lot amidst the pandemic. As leaders, we believe it’s important that we always respect that a person must do what they feel is best for themselves and their family. Our president & COO, Ric Elert, feels the same.

Our executive chairman, John Giuliani, is a bounce back himself.

In the era of competitive employment and massive economic and social shifts, we’re happy to be welcoming back so many employees that truly want to be here. But there is even more benefit than simply filling out teams and a quick ramp up period. Our bounce backs get to bring their experiences back, and that makes Epsilon a better place.

Amy James, a senior account executive who came back to Epsilon after 3 years away, sums it up best:

Whether you’re a bounce back or new to Epsilon, check out our open positions. We’d love to have you!