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  1. Homepage
  2. Case Studies
  3. Lifestyle fashion retailer

Tailoring customer experiences with personalization

Finding the perfect fit

93%
more leads
44%
open rate on remarketing campaigns
19:1
return on investment

Styling the right customer journey

A lifestyle fashion brand wanted to connect customers more closely to its expansive product range and core brand values.

Discovering a signature look

Epsilon Accelerate identified numerous personalization opportunities using advanced analytics, testing and optimization capabilities.

Dressing up the data

The brand drove high-quality email leads and collected rich first-party customer data by triggering layered lead generation experiences at value-add moments, reducing cart abandonment at critical moments in the purchase funnel.


Fashioning a strong message

The brand streamlined onsite navigation, maximized brand engagement with videos highlighting the brand's exclusive collections, and used geo-targeted countdown timers to drive urgency during sale periods, increasing website conversion rates.

Results by design

By engaging customers in key moments, the brand drove a 19:1 ROI with 93% more leads, and lifted conversions and average order values by up to 14% among the traffic served with experiences.

We’ve customized and streamlined our customers’ digital experiences, driven more high-quality leads, lifted conversion rates and improved revenue.Digital Business Manager
Build better customer connections with onsite personalization and person-based insights.
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Precision journeys that drove fashion growth