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  1. Homepage
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  3. Identify the right customers

Identify which customers to market to

Identify the right customers.

Writing effective marketing messages is tough enough—and it’s even harder when you’re not sure it’s reaching the right people. High-quality data makes it easy to identify ideal consumers and develop messaging tailored perfectly to them, so you can expand your audience and market to customers who are ready to convert.

Products used
  • Customer
  • Clean Room
  • Digital
  • Data
  • CPG brand 10.5Munique individuals reached
  • Multi-brand retailer$2.1Mretailer revenue generated from new customers
  • DTC brand129Kadditional customers acquired
  • Retail brand116%increase in lead generation
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Make your customer file work for you

How it works

Augment for understanding

For many brands, choosing the right customers to market to feels like a Where’s Waldo? puzzle, but it doesn’t have to. Epsilon’s CDP and Clean Room solutions can not only unify and cleanse a brand's first-party data, but also augment that data with information on what your current and potential customers buy, why they buy, where to find them and when to engage them to drive retention and growth.

Know who to reach with AI

With a full view of a brand’s universe of current and potential customers, it’s time to figure out who within that group has a higher likelihood to buy. Our AI-powered solutions help brands understand who is actually in market for a product or service at any given time—and over time—so they can activate those audiences in campaigns across channels.

Optimize for efficiency and waste reduction

People change from day to day, minute to minute—and your marketing should too. As people make a purchase or decide they don’t need a product anymore, your marketing needs to respond to those changes. Epsilon’s solutions consistently update as campaigns progress, bringing in new people that are now in market and cycling out those that have already purchased. This ensures you’re always reaching the right people over time and not over-messaging people that already converted or are no longer likely to purchase.

Case Study

Leading U.S. bank

With built-in identity capabilities, Epsilon consolidated, anonymized and enriched an existing client profile with credit data so they could pre-qualify clients for product offers.
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Case Study

Bank acquisition

Epsilon leveraged transactional and behavioral data to reach potential prospects with the right credit offerings at half the cost per site visit.
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Case study

Upscale apparel brand

Using Epsilon's AI Audiences, the brand created audiences most likely to respond to direct mail and purchase their products.
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More resources

Blog
Unify adtech and martech: The power of CDP and clean rooms for modern marketers
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Man-at-computer-desk-deep-in-thought
Blog
Target your customers by behavior: A guide to behavioral segmentation
Learn more
Blog
Clean room and CDP: What's the difference and why might you need both?
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Learn more about our solutions

  • Identify high-value customers
  • Unify and cleanse your first-party data
  • Reengage lapsed customers
  • Connect messages across email and digital media