Consumer Knowledge Center
Welcome to Epsilon’s Consumer Knowledge Center. We have created this resource to provide consumers with valuable information about general marketing practices, Epsilon’s marketing practices, consumer privacy and protecting consumer personal information. We strive to provide our consumers with transparency and choice.
Epsilon has provided several guides and tools to help bring transparency by providing you with more information about our industry and practices.
- In our Consumer Guide to Direct Marketing, you can find information on direct marketing basics, how Epsilon uses the data we collect, how to opt-out of information sharing and other valuable information. The Marketing FAQs and Glossary of Marketing Terms are also provided to help provide more information and to supplement the Consumer Guide.
- We also provide information on Fraud, Identity Theft and Phishing to help educate you on these activities and to provide you with the information you need to protect yourself from these practices.
- In our Marketing Data Summary, you can request access to a summary of the information that Epsilon has in our databases about your household. We provide this service free of charge.
Consumers have the ability to opt-out of receiving direct marketing that Epsilon enables. In our Consumer Preference Center, you can find information on Epsilon’s privacy practices including information on how to opt-out of the various services we provide.
Other Useful information
The Federal Trade Commission (FTC) offers a variety of educational and reporting resources for consumers, including a Consumer Response Center, the Do Not Call Registry, Facts for Consumers, Report Violations Registry, Identity Theft Registry, and the Spam and Phishing Registry.
Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
Toll-Free Helpline: 1.877.FTC.HELP (1.877.382.4357)
FTC Bureau of Consumer Protection
The Direct Marketing Association (DMA) offers information and tools to assist consumers in opting-out of various forms of Direct Marketing.
Direct Marketing Association
1120 Avenue of the Americas
New York, NY 10036-6700
DMA Mail Preference Service
Direct Marketing Association
1615 L Street
Washington, DC 20036
DMA Email Preference Service
The U.S. and Canada maintain National Do Not Call registries. A consumer can register his or her personal telephone number(s) so that he or she does not receive telemarketing calls from for-profit companies. By law, marketers must refrain from contacting a consumer who has submitted their name to the “Do Not Call” list.
Telephone: 1.866.580.DNCL (1.866.580.3625)
The Better Business Bureau also offers consumer privacy guidance on their website at www.bbb.org/us.
The Network Advertising Initiative (NAI) provides a centralized location for consumers to opt-out of online targeted advertising at www.networkadvertising.org.
The Digital Advertising Alliance (DAA) provides another centralized location for consumers to opt-out of online targeted advertising at www.aboutads.info.
For additional information about Epsilon’s privacy and information practices, please contact us.
PO Box 1478
Broomfield, CO 80038
See more at: http://www.epsilon.com/consumer-info