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    1. Homepage
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    3. eCommerce Marketplace

    Epsilon Accelerate Boosts Average Order Value by 16% for eCommerce Leader

    A major eCommerce marketplace leveraged Epsilon Accelerate to optimise its promotional campaigns. The campaign drove higher Average Order Value (AOV) and conversions within just one week through a combination of native website solutions, personalised checkout banners, and on-site banners.

    By implementing targeted, data-driven promotions, the brand achieved:

    $287

    AOV

    +10%

    Conversions

    +$83k

    Incremental Revenue
    Hands tapping the "Buy Now" button on a smartphone for online shopping, with a credit card in the background.

    The Challenge

    The company needed to optimise tech and design resources while ensuring smooth campaign execution.

    Our native reporting tool, Sunburst Dashboards, highlighted nearly 50% of site visitors bounced once they hit the brand’s checkout page.

    Smiling man with glasses and a beard using a smartphone.

    The Solution

    The brand launched a site wide promotion to encourage customers to spend loyalty points to receive a gift card during checkout.

    • Personalised checkout banners highlighting a $100 gift card reward, encouraging higher-value purchases.
    • Sitewide banners strategically placed to guide customers toward the offer and impact users on their journey, driving higher cart conversions.

    Epsilon provided end-to-end support in design, tech, and campaign management, collaborating with the Epsilon Customer Success team to ensure seamless execution and alignment with business goals.

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