The new customer journey: How to reach the modern consumer with messages that matterEstimated reading time: 1 minutes
Webinar

The new customer journey: How to reach the modern consumer with messages that matter

By: Epsilon Marketing | March 17, 2026
Smiling man and woman collaborating in a tech workshop with a 3D printer.

Can you reach your customers on all their channels?

The modern consumer is engaging with the digital world differently, making it difficult for marketers to identify and deliver seamless experiences. But with the right tech, marketers can maintain a unified view of known and unknown customers and build orchestrated experiences across paid and owned channels, wherever customers are.

In this webinar, we will break down what tools marketers need to get there and why data and identity resolution are critical to better outcomes.

Hear Epsilon's Kate Sirkin and Rachel Cascisa and Publicis Groupe's Gavin Brown discuss:

  • How brands must deploy tech tools that put the customer experience and path to purchase at the center
  • Why identity resolution is critical in today’s digital world
  • How deploying integrated tech solutions, like CDPs and data clean rooms, gives marketers the power to know their customers more deeply and deliver personalized, relevant campaigns across paid and owned channels
Customer InsightsCustomer ExperienceDigital MediaDataPersonalizationClean RoomCDP