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The push and pull of personalization
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AI adoption is now table stakes for marketers, but simply using AI isn’t enough. The focus is shifting to whether organizations are seeing meaningful results—and whether they’re prepared for what comes next.
In this candid conversation with AdAge, Epsilon’s Dale Older shares key findings from Epsilon’s 2026 state of AI in marketing study, while Forrester VP and Principal analyst Rusty Warner provides independent perspective on the trends shaping AI adoption among marketers today. Discover what marketers need to move beyond adoption and build the technology, strategy and foundation to turn AI into a lasting competitive advantage.
Key takeaways include: